Many of our clients tell us they sometimes struggle to compare commercial coffee machine quotes from different vendors. Commercial coffee machines can be hard enough to get your head around with all the terminology and technology surrounding them, so here’s a quick guide of what to look out for to ensure you’re able to properly compare like-for-like coffee machine quotes.
The brand, model and class of machine
Coffee machine manufacturers are obsessed with using arcane numbers and letters to name their coffee machines, and one letter here or there can make a big difference. For example, the Jura WE8 is a commercial machine whereas the Jura E8 is for domestic use only (and use in a commercial setting will invalidate the warranty).
Also, just because two commercial coffee machines have similar specs (most commonly cups per day), they may be very different in lots of other ways – a Vauxhall Astra and BMW 4 Series have similar fuel economies, but they’re very different vehicles, for example. Maybe a Vauxhall is exactly what you need, but you get what you pay for.
Double check the machine model number / name on all coffee machine quotes you collect
Be aware of every spec – higher costs are often justified despite similarities between cheaper and more expensive models
The milk fridge and accessories that come with it
Most commercial coffee machines aren’t ready to go out of the box. They’ll need a milk chiller, water filter, or other bits. It’s important that these accessories be of similar quality as the machine itself. Many vendors will sell generic milk chiller knock-offs rather than including the official fridge, for example. They may work for a time, but it’s very similar to buying a generic charger for an iPhone. You’ll be taking your life into your hands, so make sure accessories are clearly named and listed on all the commercial coffee machine quotes you gather.
Don’t neglect your water filters either. Coffee is 95% water so the water filter you use is important!
You’re spending several thousand pounds on a coffee machine. Don’t get penny wise and pound foolish with your machine accessories.
Make sure the accessories included as part of your coffee machine quotes are official, and not cheap alternatives
The quality of your water filter is as important as the quality of your coffee
Service and Support
Higher end commercial coffee machines can be very complicated to set up, and it’s important you use fully-qualified professionals to make sure the job gets done right. Ideally, you should only use the manufacturers’ own engineers. This costs more, but you benefit from a first-visit install and onboarding success rate of over 90%. Outsourced engineers, on the other hand, have to visit a site two or more times over 40% of the time.
The average commercial coffee machine has more computer processing power than the original space shuttle. Don’t leave it to an amateur.
Leave the installation of commercial coffee machines to professionals to avoid future issues.
The ‘FREE’ gifts offered in commercial coffee machine quotes
The bundle of free stuff you’ll inevitably be offered in commercial coffee machine quotes are a fantastic little treat, but make sure you’re smart about it. Most distributors offer free coffee with their machines, with the value of a 6kg case of really nice coffee coming to around £100. Someone else offering £3000 worth of free coffee justifies the huge number by saying it’s how much you could sell the coffee for, which is – of course – slightly misleading. It’s just 15kg of whatever beans they’ve got lying around, which you could typically buy for around £100.
It’s common to receive freebies with your new machine, but if it sounds too good to be true – it probably is
Whatever questions you have throughout your coffee machine leasing or buying journey, we’re here to lend a hand. We’ll help you compare commercial coffee machine quotes on a like for like basis against and provide you with impartial advice to ensure you can make an informed choice.
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